Volunteer Drivers
Overview
The system is a web-based solution that allows
- Patients to request journeys, or handled by a Coordinator
- Drivers to volunteer
- A Coordinator to control and manage mileage and contributions
Why Choose Team Scheduler – Patient Transport System?
This system was developed to replace a cumbersome email based solution, where requests were added to a spreadsheet. This was sent to several drivers who replied by email as to which journey, they could do, often resulting in “double ups”. Also eliminating considerable phone calls.
This was time consuming and difficult to manage with the constant flow of emails and phone calls, average 3 per journey!
Our system solves these issues.
- Journeys are either requested directly by the patient, or via a Coordinator
- Drivers login and view the journeys, the system opens Google Maps™, they then volunteer
- Patients and Coordinators can see the journeys that have been fulfilled
- If a request is cancelled the driver is alerted by email
- If a driver cancels the request it immediately goes back available to be volunteered for
- Mileage is automatically calculated for the journey ensuring drivers are reimbursed in a timely and accurate manner
Screenshots
Users get a personalised view of the system depending upon their role
Simple Icons
“Driver has volunteered” or “I can do that”
View a map of the journey either as patient (their journey) or driver (whole journey)
Patients
See what you have requested, and whether someone has volunteered
A Simple Form to request a journey
Choose your destination
Choose the department
Appointment date
Appointment time
Journey type: Return, drop off (one way) or collection
Just you or are you with company
And any Special Requirements
Driver
See what you volunteered for
See journeys needing a volunteer
The system is not a “one size fits all”, let us know your specific needs and we can adjust the system accordingly.
Stop Press
One organisation report: 2019 1st 3 months 337 journeys more than the whole of 2013! Increasing over 20% per year
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